call Proclene Limited0800 99 89 128

Awards 2017
Which? Trader of the year 2017 shortlisted

Guaranteed Carpet, Upholstery and Rug Cleaning

All work carried-out by Pro Clene is fully backed up by the best guarantee in the industry.

So what does make Pro Clene different? what do we do that others don't?.

If you would also like to check out some of our work then visit our before and after photos page which will open in a new browser tab.

First and foremost Pro Clene's whole emphasis is on providing all of our customers with the very best in everything that we do, we don't just want you to be satisfied, this isn't enough for us. We want you to be delighted and feel very proud that you have chosen well in using Pro Clene to clean your carpets, upholstery & rugs.

Trading Standards Approved carpet cleaningDue to our emphasis on quality, customer care and satisfaction we have achieved many recognitions and awards which we are all extremely proud of. We will continue to aspire to win even more awards and recognitions so that you can continue to have unequivocal peace of mind. We are highly recognised by famous brands such as Which? and have won their Trader of the Month Award in November 2016 as well as being 1 of 4 companies shortlisted out of 8500 companies for the Which? Trader of the Year 2017. We have also become Trading Standards Approved, which we feel is an honour.

No matter what we are cleaning, you will know exactly what to expect before we even start to clean anything, we will be 100% honest with you and if we do not deliver on our promise we won't charge you. We will not tell you that we can make something look fantastic and remove every single stain, and then leave you feeling disappointed that you used Pro Clene, we simply refuse to work in that way, it's misleading and wrong.

We want you to use us again and again, and to recommend us again and again. We also want you to know that you have a professional company on hand when needed. Our customers come first and always will.


Pro Clene GUARANTEE that we will clean your carpets, upholstery and rugs to a standard that no other company can match and definitely cannot better, in-fact we are happy to be challenged in our guarantee of this.

We will also go one step further in guaranteeing that if another carpet, upholstery or rug cleaning specialist can make your carpets & upholstery any cleaner or safer after we have just cleaned them, then we will be more than be happy to refund every penny that we charged you and we will even refund you what they charged you.

We also guarantee that if you have just had your carpets or upholstery cleaned by another specialist and want to prove that we can't provide a better clean, put us to the test because if we can't get them any cleaner we simply won't charge you 1 penny.

All of this is GUARANTEED

Triple Rinse™

What we do is unique, although it really doesn't need to be, this is because we take the time to Triple Rinse™ to rinse the soil from all sides of your carpet fibres, yes it takes longer, but you will see why we do it when you see the results, and you will also notice how much longer they stay cleaner floor.

Why do we Triple Rinse™ ? well that's easy, put simply, a carpet fibre has a shape, it isn't a smooth flat surface and therefore it's impossible to remove not only the dirt & soil but also the cleaning solution residues from the fibres with just a single rinse pass.

Imagine the carpet fibres are all directing towards the ceiling, and when you vacuum the carpet the fibres start to point towards you as you pull the vacuum towards you, now as you can imagine you are only vacuuming the soil from that top surface of carpet fibres. That is why you use a back and forth action when you vacuum your carpets.

Pro Clene do not only rinse and extract the dirt and the water from your carpet in a single backward pass, we rinse and extract on a forward pass and a side pass too, hence the name Triple Rinse™, hence why your carpets will stay much cleaner for much longer, and why you will need to have your carpets cleaned less often.

ISO 9001 & 14001 Quality Management Systems.

ISO 14001:2015 Registered cleaning company ISO 9001:2015 registered cleaning company

Pro Clene is the only company in the UK to have gained
ISO 9001:2015
certification for quality and service, and to have also gained ISO 14001:2015 certification for providing a proven environmentally friendly service. No other carpet & upholstery cleaning company have achieved these standards or are able to prove it.

We Care

We truly care about our customers, we will do whatever we can for them, we will do our absolute best to make everything as easy as possible for them. We care about the carpet & upholstery cleaning results that we provide you with and how you are treated.

We are Compassionate

We know that sometimes our customers may be feeling very emotional due to a loss of a pet or a family member, we understand and we are very happy to listen. You can also be assured that we will make everything as simple as we can for you, and we guarantee that we will not let you down, or add any further stress to you.

Superior Service .

We guarantee to take the time to provide you with a superior carpet and upholstery cleaning service that is thorough and as perfect as we can possibly make it. We will move all furniture as we NEVER EVER clean around furniture, We will reposition all furniture to the exact same place as it was, plus we will put protection in place to prevent wood dye bleeds and metal rust marks.

Spots and Stains.

We will never guarantee stain removal, but what we do guarantee is, we will use our 35 years of experience and skills, along with our patience to spend the time that is necessary to obtain the very best possible results without causing further damage. In some cases we will reactivate the stain to enable us to rinse it out even more.

Pro Clene will always provide a carpet & Upholstery cleaning service (sometimes known to as steam cleaning) that is second to none & Environmentally Friendly.

Award Winning Carpet & Upholstery Cleaning Service.

winners of Which? trader of the monthWhich? Trader of the Month

Which? Trader of the Month for November 2016. We achieved this by putting our customers first and ensuring the very highest standards of cleaning, excellent customer service. Not forgetting all the reviews that we receive from all our customers.

You can be 100% certain that we won't let you down.

Recommended by Which? and very proud to say that we are. We undergo a yearly and very exhaustive approval process, and one of the things they do is, to speak with past customers chosen at random by a Which? Trading Standards Officer from our customer accounting system to see what they thought of the service we provided them with and if they thought we were providing value for money.

We use Micro-Splitting Technology

Micro-splitters do not contain detergents or soaps, and do not leave any harmful or sticky residue behind. They are Natural cleaning agents that break the bond between the soil and fibres in your carpet, sofa & rugs. They are proven 100% safe for babies, children and pets, and they are environmentally friendly.

The UK's Most Powerful Carpet Cleaning Machine

Our truckmounted carpet cleanerWe use the very latest cleaning technology, for deeper cleaning and ultra fast drying, these are not like the rug doctor you can hire to do it yourself, our machines cost tens of thousands of pounds, in-fact our latest setup cost over £75,000.

Its has 3 times more vacuum suction power than any other truck-mounted carpet cleaning machine and has 6 x more suction than most portable machines. We really do leave you with much drier carpets and upholstery.

We constantly invest in technology and skills - Ensuring that we can always give you the very best  service and provide you with the absolute best results. Also to ensure that you are not just happy, but delighted with our work. We never take training, knowledge and tools for granted.

Unique - 15 Steps to perfect carpet cleaning, we really will give your carpets & upholstery  the best cleaning they will ever have........ guaranteed!

We are Approved, Recommended and Qualified by WoolSafe after undertaking examinations to ensure we are knowledgeable about carpet fibres and their construction, ensuring safe and thorough cleaning is always carried out.

Guarantee against Rapid Re-soiling, we are the only carpet cleaning company to offer this unique guarantee, and if we have cleaned an item that re-soils quickly, then, we will at no extra cost to you, revisit and re-clean the item.

We are carpet cleaners that Sanitise & Destroy Odours at no extra cost.

We KILL Superbug's for FREE!!!
MRSA, E-coli, Norovirus & many others are destroyed at no extra cost when we clean your carpets and upholstery.

We Destroy ODOURS for FREE!!!
When we clean your carpet or upholstery we destroy the bacteria that causes the odours at no extra cost.

Not Forgetting

We are Fully Trained in the use of cleaning agents,
We know what cleaning agent to use for each fibre, be it wool, viscose, cotton, polypropylene, acrylic etc.

We are Professionally Trained ,
We are NCCA Advanced trained members and spot and stain removal specialists as well as being  WoolSafe trained and qualified Which is how we are able to be fully insured for over £5,000,000.

We are Fully Insured for £5,000,000 which includes Treatment Risk Cover, this means we are actually insured to clean your items, this is the main insurance which most carpet & upholstery cleaners tend to ignore, and you only find out that they were not insured to work on your items when it's too late.  We are covered for this.

We have over 35 years experience, we know fibres, weaves, dyes, processes, stains and much more. We wouldn't still be here if we weren't good at what we do. We have been Cleaning Carpets & upholstery since 1982 just another reason we are good at what we do.

Using our award winning combination of our many years of knowledge and the very best equipment available we guarantee to provide you with the very best carpet cleaning and upholstery cleaning service you will ever receive, and that's a promise.

We are 100% Reliable, Honest and Trustworthy, we value our reputation and our customers. When it comes to carpet, upholstery & rug cleaning, no one works harder or invests more to provide you with the results that you deserve.

  • Vetted
  • Honest
  • Reputable
  • Reliable
  • Trusted
  • Recommended
  • Caring
  • Courteous
  • Efficient
  • Knowledgeable
  • Endorsed
  • Baby Safe
  • Child Safe
  • Pet Safe
  • WoolSafe Certified
  • NCCA Certified - ADVANCED
  • NCCA Qualified
  • Longest Lasting Clean - GUARANTEED
  • Manufacturer Approved Process
  • Punctual & Reliable
  • Reputable & Trustworthy
  • Vetted
  • Weekend Service Available
  • Fully Insured - £5,000,000
  • Card Payments Accepted
  • AMEX Accepted
  • Fair & Honest Prices
  • 100% Total Satisfaction
  • FREE Advice
  • Printed & Detailed Receipt
  • Rapid Re-soiling
  • Sticky Residue
  • Surcharges for stains
  • Estimated Price
  • Harmful Chemicals
  • Grey marks Appearing
  • Days to dry
  • Bait & Switch

What is included as standard.

As part of all of our cleaning services these come as standard, not extras

Triple Rinse

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Our Triple Rinse is guaranteed to make your carpets, upholstery and rugs stay cleaner for much longer, in-fact they will stay cleaner for up to 3 times longer than any other company will provide you with.

Baby Safe

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Our baby safe carpet, rug & upholstery cleaning has been proven by a Which? Trading Standards Officer

Eco Friendly

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We use Green certified cleaning solutions in 99% of all of our cleaning procedures to help protect the environment, we also use the greenest yet most powerful machines in the whole of Europe.


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We use an antimicrobial treatment as part of all the cleaning services that we provide as standard. This will destroy germs, virus's & bacteria, including MRSA, Norovirus, E. coli as well as many others including HIV, it will also deal will odours, ensuring your home remains feeling & smelling fresh.

Safe to use

Pro Clene take every precaution to ensure that we provide you with the safest carpet, upholstery & rug cleaning service available. To ensure this we are trained, certified and assessed regularly, and with over 35 years experience you rest assured in knowing that you are in safe hands.

35 years of carpet cleaning services35 Years Experience

Pro Clene have been cleaning carpet & upholstery for over 35 years, we first started in 1982. Our
knowledge enables us to provide you with a safe & highly effective cleaning service to maintain your soft furnishings & carpets.

carpet cleaning servicesNCCA Advanced

All Pro clene technicians are qualified & certified by the National Carpet Cleaners Association as Advanced carpet, upholstery & rug cleaners, as well as Advanced spot and stain removal specialists. Not forgetting our experience.

carpet cleaning servicesWoolSafe™ Certified

Pro clene are WoolSafe™ Recommended carpet cleaners for providing a carpet cleaning service that is 100% safe for wool carpets & rugs. We are also fully qualified & certified. You know you are in safe hands when you use Pro Clene.

carpet cleaning servicesCarpet & Rug Institute Approved

Pro clene are the only carpet & rug cleaners in the United Kingdom to be fully approved by the Carpet & Rug Institute and licensed to use the CRi seal of approval.

carpet cleaning servicesBest Guarantee

You are protected by our Platinum Guarantee that ensures we provide you with the most thorough carpet, upholstery and rug cleaning service, that is 100% Baby & Pet Safe, Ultra Fast Drying & will not rapidly re-soil, we guarantee it.

carpet cleaning servicesISO 14001 Certified

Pro clene are the only carpet, rug and upholstery cleaning company to achieve ISO 14001:2015 certification for providing a green & Eco friendly service. Other companies say they are Green & Eco friendly, but we prove we are.

carpet cleaning servicesISO 9001 Certified

Pro clene are the only carpet, rug and upholstery cleaning company to achieve ISO 9001:2015 certification for providing the highest quality and excellent customer care. Others say they are customer focused, we prove we are.

carpet cleaning servicesTrading Standards Approved

Pro clene are Trading Standards Approved carpet & upholstery cleaners, working to strict Government Endorsed Standards, as well as ISO 9001 Quality Standards, and of course our own high standards.

carpet cleaning servicesMost Powerful System in UK

Pro clene are the only carpet, rug and upholstery cleaning company in the United Kingdom to invest over £75,000 in the most powerful & advanced carpet cleaning setup in Europe. We invest heavily to ensure you receive optimum cleaning results and drying times, and that we stay ahead of our competitors.

For detailed information about the service/s that you are interested in please use the menu above to select your specific requirements or give us a call on Freephone 0800 488 0117 where we will be delighted to help you, and you will be delighted that you spoke with us.


Here are just a few of our carpet, upholstery & rug cleaning reviews, to see more please go to our customer reviews page or visit Which? Trusted Traders.

Rug & Carpet Cleaning
I would not try another carpet cleaning. Which? quite rightly gave them the name of Trusted Trader. They gave an honest and clear indication of results that I should expected before I committed to having them start work and delivered exactly as promised. I have used other companies previously but Pro clene are beyond comparison when compared to other companies that I have used, excellent technician. Customer service was exceptional, good cleaning, courteous and excellent admin. With 6 dogs I never expected the carpets to get clean again, results were excellent. As far as I am concerned I would change nothing to make my experience of using them any better. A reputable company whom I felt safe having in my home, they also arrived on time. Highly recommend.
Rug & Carpet Cleaning
Date published: 05/02/2018
10 / 10 stars10 Star Carpet Cleaning
Carpet Cleaning & Stain Removal
Pro Clene are a very good company, a job well done. They gave a clear and honest indication of results that I could expect which they delivered on. The results were excellent, the customer service was also excellent. I will definitely be using Pro Clene again, and I highly recommend them. They arrived on time, I felt safe using them, and can say that they are a reputable company.
Carpet Cleaning & Stain Removal
Date published: 29/12/2016
10 / 10
10 Star Carpet Cleaning

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Carpet & Upholstery Cleaning Review Ratings: 10 out of 10 based on 1228 reviews

Some of our clients

These are just a few of our corporate clients, for whom we provide our high quality carpet, upholstery and rug cleaning for.

as used by Rolls Royceas used by North Somerset Council for carpet cleaningAs used by Care UK   as used by David Wilson Homesas used by Symantecas used by solicitorsas used by Schools for carpet cleaning