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Floor and Sofa Care Reviews

Read the reviews from our customers

Customer Reviews for our Carpet, upholstery and Stain Removal Services

Whether its from a customer being over the moon with us for removing a stain, or from a customer who is delighted with us cleaning their carpets and upholstery, you can listen to, or read their views about us here

Whole house Carpet Cleaning
I recently had the pleasure of using Floor and Sofa Care for carpet cleaning and I couldn't be happier with the results. It's not often that a company lives up to their promises, but this one exceeded all expectations. The cost of the service was well worth it, as my carpets were left looking and feeling like new. The customer service was exceptional, and I was impressed by their attention to detail and commitment to customer satisfaction. I highly recommend Floor and Sofa Care for all of your carpet cleaning needs and I can confidently say that I will never use another company. They are a dependable business that arrives on time, provides clear and honest expectations, and delivers outstanding results. I'm so glad I found such a fantastic carpet cleaning service!
Carpet Cleaning in Gloucester
Date published: 7/11/2022
★★★★★★★★★★ 10 / 10 stars

Wool Carpet Cleaning in Gloucester
I was fortunate enough to be referred to Floor and Sofa Care by my daughter. Our carpets were in serious need of cleaning and Floor and Sofa Care exceeded all expectations. The results were truly stunning and I wouldn't hesitate to recommend them to anyone. I will definitely be using their services again in the future. The gentleman arrived on time, provided clear and honest expectations, and delivered exactly what he promised. I felt completely at ease with their services and can attest to their reputation as a trustworthy and reliable company. The customer service and final results were high class, earning a 10 out of 10 rating in my book.
Wool Carpet Cleaning
Date published: 31/10/2022
★★★★★★★★★★ 10 / 10 stars

Carpet Cleaning Gloucester
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[TRANSCRIPT] My name is Mrs. Lott from Gloucester. I had my front room carpet cleaned and I haven't had you before, but I would recommend you and in fact I'm going to recommend you to my brother later on today, because he's looking for someone to clean his carpets. So, I'm really, really pleased with Floor and Sofa Care and will definitely have you again. I give you 10 out of 10. I did have it cleaned a couple of years ago and that was good, but nothing compared with what you have done. and the person who came to do it was extremely efficient, on time. very polite, very helpful and he explained all the procedures. So, all in all I was very, very pleased and I give you 10 out of 10. So, thank you very much. Once again.
Carpet Cleaning
Date published: 28-09-2022
★★★★★★★★★★ 10 / 10 stars

Upholstery Cleaning Cheltenham
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[TRANSCRIPT]One of the chairs was disgusting and I was hoping to get a new one. Thought I'd put him to the test. It was magic absolute magic. I couldn't believe it. Part of me was gutted. I couldn't have a new suite but it was beautiful. I've had some new cushions and it all looks lovely, and the gentleman that came was one of the nicest working people I've ever had in my home, so thank you very much and I will recommend you to all my friends and thank you so much. I'd just like to say thank you and to the lovely guy who came out. Thank you.
Upholstery Cleaning
Date published: 19-09-2022
★★★★★★★★★★ 10 / 10 stars

Carpet Cleaning Cheltenham
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[TRANSCRIPT]Thank you, Craig. This is Peter Griffith Sandford Park Place, Cheltenham. Greg came around yesterday, and the description of the work was sanitised carpet cleaning of the sitting room which we have got 5 metres by 4 and cleaning of a couple of rugs as well. The results were exactly as we had expected because we have used you before, customer service and the results were absolutely excellent, and Greg is a pleasure to have him in our home. We will recommend Floor and Sofa Care to anybody wanting any carpet cleaning, and we will be happy to use you again. So, thank you, for your work yesterday.
Upholstery Cleaning
Date published: 20-08-2022
★★★★★★★★★★ 10 / 10 stars

Upholstery Cleaning Gloucester
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[TRANSCRIPT]Greg came to do our two 2-seater settees this morning, and the results that we see already, even though it's not dried yet, outweigh our expectations, because they look beautifully clean. The customer service that Greg provided was fabulous, he explained everything in close detail, exactly what we should do when he has gone. This is by far above other companies that we've used historically. Yes, we would recommend you to other people. I can only say that that Greg was absolutely, really, really, helpful and he just got on with the job. He barely took a break, although we did try and give him more coffee, he just worked really, really, hard, just to make sure that we were pleased with the finish, which we absolutely are, and that he just wanted to do a good job. Which is terrific, absolutely, terrific.
Upholstery Cleaning
Date published: 14-07-2022
★★★★★★★★★★ 10 / 10 stars

Rug and Carpet Cleaning Gloucester
As a repeat customer, I can assure you to the fact that Floor and Sofa Care is well worth every penny. I wouldn't hesitate to use their services again in the future. They, in particular, provided exceptional service and produced outstanding results. The man worked tirelessly, was incredibly meticulous, and made sure to leave no detail overlooked. The final outcome was exactly as promised, and we really couldn't be happier with the results. Floor and Sofa Care is a company that can be trusted for their reliability, attention to detail, and thoroughness. The customer care and service was also exceptional, further solidifying our decision to use them again in the future. They are a reputable carpet cleaning company that consistently delivers outstanding results.
Carpet Cleaning
Date published: 04/11/2020
★★★★★★★★★★ 10 / 10 stars

What is included as standard.

As part of all of our cleaning services these come as standard, not extras

Triple Rinse

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Our Triple Rinse is guaranteed to make your carpets, upholstery and rugs stay cleaner for much longer, in-fact they will stay cleaner for up to 3 times longer than any other company will provide you with.

Baby Safe

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Our baby safe carpet, rug & upholstery cleaning has been proven by a Which? Trading Standards Officer

Eco Friendly

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We use Green certified cleaning solutions in 99% of all of our cleaning procedures to help protect the environment, we also use the greenest yet most powerful machines in the whole of Europe.

Sanitising

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We use an antimicrobial treatment as part of all the cleaning services that we provide as standard. This will destroy germs, virus's & bacteria, including MRSA, Norovirus, E. coli as well as many others including HIV, it will also deal will odours, ensuring your home remains feeling & smelling fresh.

Assurances

Floor and Sofa Care Gloucester take every precaution to ensure that we provide customers with the safest carpet, upholstery & rug cleaning service available. To ensure this we are trained, certified and assessed regularly, and with over 40 years' experience you can be assured that you are in safe hands.

35 years of carpet cleaning servicesCelebrating 40 Years

Floor and Sofa Care Gloucester have been cleaning carpet & upholstery for over 40 years, we first started in 1982. Our knowledge enables us to provide you with a safe & highly effective cleaning service to maintain your soft furnishings & carpets.

carpet cleaning servicesNCCA Advanced

All technicians are qualified and certified by the National Carpet Cleaners Association as Advanced carpet, upholstery & rug cleaners, and Advanced spot and stain removal specialists. Not forgetting our experience.

carpet cleaning servicesWoolSafe™ Certified

We are WoolSafe™ Recommended carpet cleaners, our carpet cleaning service is 100% safe for wool carpets & rugs. We are also fully qualified & certified. You know you are in safe hands when you use us.

carpet cleaning servicesCarpet & Rug Institute Approved

We are fully approved by the Carpet & Rug Institute and licensed to use the CRi seal of approval.

carpet cleaning servicesBest Guarantee

You are protected by our Platinum Guarantee that ensures we provide you with the most thorough carpet, upholstery and rug cleaning service, that is 100% Baby & Pet Safe, Ultra Fast Drying, and no rapid re-soiling, we guarantee it.

carpet cleaning servicesTruck Mounted Carpet Cleaning

We have invested over £100,000 in the most efficient and powerful & advanced carpet cleaning setup possible. We invest heavily to ensure customers always receive optimum cleaning results and drying times. That's why we stay ahead of our competitors.

carpet cleaning servicesISO 14001 Certified

We achieved ISO 14001:2015 certification for focusing on providing a green & Eco friendly service and ensuring we make every effort to become even better at it.

carpet cleaning servicesISO 9001 Certified

We have achieved ISO 9001:2015 certification for providing the highest quality services and excellent customer care. We put customers first and that's why our customers think of us first.

For detailed information about the service/s that you are interested in please use the menu above to select your specific requirements or give us a call on 01452 929 901 where we will be delighted to help you, and you will be delighted that you spoke with us.

Testimonials

Here are just a few of our carpet, upholstery & rug cleaning reviews, to see more please go to our customer reviews page

Whole house Carpet Cleaning
I recently had the pleasure of using Floor and Sofa Care for carpet cleaning and I couldn't be happier with the results. It's not often that a company lives up to their promises, but this one exceeded all expectations. The cost of the service was well worth it, as my carpets were left looking and feeling like new. The customer service was exceptional, and I was impressed by their attention to detail and commitment to customer satisfaction. I highly recommend Floor and Sofa Care for all of your carpet cleaning needs and I can confidently say that I will never use another company. They are a dependable business that arrives on time, provides clear and honest expectations, and delivers outstanding results. I'm so glad I found such a fantastic carpet cleaning service!
Carpet Cleaning in Gloucester
Date published: 7/11/2022
★★★★★★★★★★ 10 / 10 stars
Wool Carpet Cleaning in Gloucester
I was fortunate enough to be referred to Floor and Sofa Care by my daughter. Our carpets were in serious need of cleaning and Floor and Sofa Care exceeded all expectations. The results were truly stunning and I wouldn't hesitate to recommend them to anyone. I will definitely be using their services again in the future. The gentleman arrived on time, provided clear and honest expectations, and delivered exactly what he promised. I felt completely at ease with their services and can attest to their reputation as a trustworthy and reliable company. The customer service and final results were high class, earning a 10 out of 10 rating in my book.
Wool Carpet Cleaning
Date published: 31/10/2022
★★★★★★★★★★ 10 / 10 stars

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Carpet & Upholstery Cleaning Review Ratings: 10 out of 10 based on 1228 reviews

Some of our clients

These are just a few of our corporate clients, for whom we provide our high quality carpet, upholstery and rug cleaning for.

as used by Rolls Royceas used by North Somerset Council for carpet cleaningAs used by Care UK   as used by David Wilson Homesas used by Symantecas used by solicitorsas used by Schools for carpet cleaning